Hey! I'm Evan, the indie developer of StoryOrigin. (Here's an interview with me on Mark Dawson's Self Publishing Show.)
In this case, "indie developer" means I'm the engineer and customer support.
Since it's all me, there's no communication overhead between engineering and customer support. Thus, I'm constantly improving StoryOrigin from customer feedback!
So, if you're running into an issue and need some help, just shoot me an email. My email address is <firstname.lastname@example.org>.
Having trouble with a download? Please include a link to the book in your email.